Shipping policy
Order Processing
All orders are processed within 1–5 business days after payment confirmation.
Once your order has been shipped, you will receive a confirmation email with tracking information.
Shipping Areas
We currently ship only within Europe.
Estimated Delivery Times
Estimated delivery times within Europe are:
7–15 business days
Please note that delivery times are estimates and may occasionally be affected by customs processing, local carriers, holidays, weather conditions, transportation disruptions, or high shipping volumes.
Customs and Import Duties
Some orders may be subject to customs inspections, import duties, taxes, or other fees depending on the destination country. Any such charges are the responsibility of the customer.
Incorrect Address
Please ensure that your shipping address is accurate and complete before placing your order.
We are not responsible for orders lost, delayed, or returned due to incorrect or incomplete shipping information provided by the customer.
Delayed or Lost Packages
If your order is significantly delayed or appears lost during transit, please contact us at:
We will work with the shipping carrier to investigate the issue and assist you whenever possible.
Shipping Liability
We are not responsible for shipping delays caused by customs authorities, postal services, courier companies, weather conditions, transportation disruptions, or other circumstances beyond our reasonable control.